When and where do you see clients?
We provide both in-person and virtual appointments. Nutritional counseling appointments are available every day of the week (yes, even Saturday and Sunday) at one main location in central Dallas. Our office is located in the heart of Dallas at 12700 Park Central Drive, Suite 110, Dallas, Texas 75251. Use the Hillcrest/Park Central exit off 635.
We offer appointments starting at 9am until 7:30pm. Office hours vary depending on provider, and our practice tries to accommodate patients schedules by providing various times through out the day including evening appointments. If scheduling is an issue please contact us to discuss your specific needs. We now offer virtual appointments as well.
Can I schedule with one of your providers if I don’t live in Texas?
Yes! If you are seeking intuitive eating coaching or nutrition coaching we can provide our services nationally. If you are diagnosed with an eating disorder, seeking eating disorder treatment, or the services would be considered medical nutrition therapy we can provide virtual appointments to those living in Texas as well as various other states depending on licensure rules. We are happy to look into the licensure laws of different states to determine if we are able to provide services. If you are unsure if this applies to you please visit our contact page and fill out our contact form so we can discuss your personal needs.
What should I expect during Nutrition Counseling?
Initial nutrition counseling sessions last an hour and include a full nutritional assessment - diet history, medical history, experience with disorder eating behaviors and what you want to accomplish through our meetings. Based on what we discuss during the assessment our dietitians will make recommendations and schedule the next appointment. Typically patients begin seeing our dietitians weekly and once progress is made appointments can be made bi-weekly, or monthly. All follow up appointments will consist of individualized nutrition recommendations, education, and support.
What do I need to do to prepare for our initial appointment?
All initial appointments are set up online, which allows the patient to fill our all necessary paperwork before the first appointment. There is nothing additional you need to complete before the first session.
What payment methods to you accept?
Our practice currently accepts cash, check or credit cards. If use of a credit card is the desired, patients usually keep a credit card number on file. At the time of each appointment the card on file will be ran. Health Savings Account cards that function as a debit card are also accepted. A credit card number is required to hold all appointments, but payment is not required until time of service and other form of payment may be used instead of the credit card on file.
What is your cancellation policy?
In the event that you will be unable to keep an appointment, please provide notice, written or verbal, at least 24 hours in advance or 48 hours in advance for Monday appointments, if possible. Missed appointments or cancellations without 24-hour notice will be billed for the full session fee.
Do you take insurance?
Unfortunately insurance itself is a full time job and in order to use our full effort towards patient care, our practice is not contracted with any insurance companies at this time. However, if you would like to use your insurance, our dietitians can provide you with a Superbill (receipt with insurance codes) so that you can receive reimbursement directly from the insurance company. Our dietitians would be considered an out-of-network provider. Several of patients receive 100% or a majority of their out of pocket cost from insurance. If you are unsure please contact your insurance provider to see if our services would be reimbursed.
What is a Registered Dietitian? What is a nutritionist?
A Registered Dietitian is a food and nutrition expert that has at least a Bachelors degree with coursework focused on food and nutrition sciences, medical nutrition therapy, chemistry, biochemistry, organic chemistry, physiology, psychology, sociology and microbiology. All Registered Dietitians complete 1200 hours of supervised practice in various fields, as well as pass a National Boards Exam administered by the Commission on Dietetic Registration. Registered Dietitians must complete continuing education to maintain their license.
A nutritionist is not a nationally recognized title and there are no guidelines or criteria to call oneself a nutritionist.
What does RD (or RDN) & LD stand for?
RD (or RDN) stands for Registered Dietitian, which is the national license received after completely necessary coursework, internship and the National Board Exam. LD stands for Licensed Dietitian, which is obtained through the state. Once a dietitian passes the national boards and receives his/her license, that individual can complete a state jurisprudence exam and apply for state licensure. Some states do not require an LD license. Other states, like Texas, require LD licensure to practice in that state.
What does CEDS & CEDS-C stand for?
As the rate of individuals affected by eating disorders continues to grow, a greater need for qualified, knowledgeable treatment providers in the field exists. The International Association of Eating Disorders Professionals (iaedp) has recognized that need by offering an advanced Certification Program to promote standards of excellence within the field of eating disorders, established in 2002 and continually strengthened and updated to maintain its strong reputation in the mental health field. It is iaedp’s mission to promote excellence in competency assessment for professionals in the eating disorders field through offering a rigorous set of criteria for the evaluation of education, training, knowledge and experience. Registered dietitians with the Certified Eating Disorders Specialist credential (CEDS) are experienced nutrition therapists who have met rigorous educational and skill requirements, have accumulated a minimum number of hours of qualifying work experience, have made a commitment to stay abreast of current developments in the field through Continuing Education, and have agreed to comply with the Association's Ethical Principles. Certification is evidence that both the professional and iaedp are diligent in seeking advancement in training, education, research and competency in addressing the complexities involved in the treatment of eating disorders. In addition, both are united in their commitment to the advancement of mental health parity and advocacy for individuals struggling with an eating disorder (reference). CEDS-C means the individual meets the above qualifications in addition to the supervisor qualifications and can provide professional supervision to those looking to become certified.
Do you take dietetic interns?
Yes. We often have dietetic interns at our practice, but we only accept interns that are interested in gaining eating disorder experience.
Still have more questions?
Feel free to contact Casey and she will be happy to answer any other questions.
